Voicescript Confidentiality

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Voicescript

Transcription and Secretarial Services

CONFIDENTIALITY

All our transcription work is undertaken using the most stringent security measures. To see how we can be working for you please submit a Quotation Request or call us today on 01275 791 184.

Voicescript undertake to keep all information supplied by the client strictly confidential. We recognise that some information may not be in the public domain, or may be of a sensitive nature and therefore we undertake not to discuss any aspects with anyone outside of Voicescript.

To ensure our clients can have total confidence in our services we ask all our transcription team members to sign our in-house Confidentiality Agreement, and to delete all material relating to each assignment within one week of file completion. Any hard copy client material we hold in our office will be shredded, and audio files deleted within two weeks, once the project is returned to the client.

We provide a maximum security File Upload facility comprising 128-bit SSL data transfer, with 128-bit encryption for files whilst stored on the server. These measures ensure that no third party can intercept and reconstruct any data being sent between the client and Voicescript. All file transfer activity, both upload and download, is tracked and a full history of file movements can be accessed by us at any time. We understand this transfer method to be HIPAA and FIPS 140-2 compliant.

SAVE TIME, SAVE MONEY – GO DIGITAL !

Any audio discs or cassettes provided by the client will be retuned to them via either Recorded or Special Delivery, in order to ensure complete traceability of these items whilst in transit.

If any client wishes us to sign their own Confidentiality Agreement, we will be very pleased to consider this.

Whilst we have registered in accordance with the Data Protection Act, this is for information held in respect of client details. We never retain any information relating to assignments.

All personal and company contact information supplied by our clients when taking up our services is held purely for the purposes of communicating with you during the course of your project or for updating you with details of our services. We respect the privacy of our clients and never make mailing information available to third parties.

voicescript © MMVII

Voicescript provide the following services: digital transcription, audio transcription, conference transcription, focus group transcription, seminar transcription. interview transcription, investigative transcription, police interview transcription, disciplinary hearing transcription, market research transcription, medical transcription, survey transcription, university research transcription, and general audio typing. Our transcription equipment is compatible with Olympus digital dictation, Philips digital dictation, Sony digital dictation and Sanyo digital dictation kits. In addition we can provide wav transcription, mp3 transcription, msv transcription, dvf transcription and much more. Our online service is secure, using 128bit encryption, and is FIPS 140-2 compliant. We also cater for audio cassette transcription, mini cassette transcription, micro cassette transcription, standard audio cassette transcription, mini disc transcription, video transcription, digital video file transcription.